Warranty and Remake Policy

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Elegance Dental Laboratory warrants all fixed restorations for a period of Three (3) years and all removable cases for a period of Six (6) months against defects in materials and craftsmanship. 

The following services are not covered by warranty because of their temporary nature: • Veneers • Immediate Dentures 

Elegance Dental Laboratory will provide a no charge remake if received within 30 days of the invoice date except under the following circumstances:

1.Lab inquired about the die, margin, or impression, and the                     lab/dentist approved completion of the case.

2. Lab requested a try-in, but the lab/dentist declined and asked                      to complete case.

3. The patient’s teeth have been re-prepared.

4. There is a shade change different from the original request.

5. The partial denture/ crow/ bridge fits the master cast.

6. Any changes on original design or instructions

For eligible remakes received within 30 days but without the original restoration, Elegance lab shall remake these cases at 100% of the full price of the restoration at the time the request is made. If the original model and dental restoration are returned within 60 days from the original invoice date, Elegance lab will issue a 100% credit to the account.

Please Note: Customers are required to return the original prostheses for no charge remakes.